Privacy Policy

 

 

We may collect the following types of personal information from our clients and their customers:

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• Contact Information: This includes your name, phone number, email address, and other similar contact details.

• Transactional Data: Information related to purchases, incomplete transactions, or interactions with our services.

• Communication Records: Records of communication sent through SMS or other notification methods.

• Usage Data: Information about how you interact with our services, including log data, device identifiers, and analytics data.

We use the personal information collected to:

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• Send SMS Marketing Messages: To deliver promotional content, updates, offers, and relevant marketing materials in a targeted and secure manner.

• Provide Appointment Reminders: To notify clients about upcoming appointments and provide follow-up communications, ensuring timely service.

• Notify About Incomplete Purchases: To send timely reminders regarding incomplete transactions to improve user experience and engagement.

• Enhance Services: To analyze usage data and improve the performance, security, and effectiveness of our services.

• Communicate Updates: To keep clients informed about changes to our services, privacy policy, or other important information.

We exercise strict control over how personal information is shared:

• With Trusted Service Providers: We only share data with vetted, highly trusted third-party service providers who adhere to strict data protection agreements and assist in the operation of our services, such as secure SMS gateway providers.

• For Legal Compliance: We may disclose information if required by law or to comply with legal obligations, such as responding to lawful requests from public authorities (e.g., a court or government agency).

• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, we ensure your personal information is handled with strict confidentiality and proper safeguards during the transfer process.

• With Your Consent: In any other case, we will share your personal information only with your explicit consent, such as when you agree to receive marketing materials or share data with a third-party partner.

 

 

We retain your personal information for as long as necessary to provide you with our services, fulfill legal obligations, resolve disputes, and enforce our agreements. When your personal data is no longer required for these purposes, we will securely delete or anonymize it in accordance with applicable laws and regulations.